High win rate and customer advocacy reinforces Sage People’s ‘Core Leader’ status on the 2019 Fosway 9-Grid™

Jess Fuhl
Last updated on 27th November 2019
2 min read

Sage People customers have done the talking for us. Our high win rate and customer advocacy has earned Sage People Core Leader status once again on the 2019 Fosway 9-Grid™ for cloud HCM, an independent assessment of Europe’s leading cloud HR software.

Our passion for enabling their success creates the foundation of strong and enduring relationships – and our customer advocates have clearly conveyed this to Fosway’s expert research team.

For the second year running we’re in the Core Leader space in the Fosway 9-Grid™, reflecting what they describe as our ‘sustained customer focus’ and ‘great win track record’.

Fosway 9-grid 2019

About the Fosway 9-Grid™

Now in its seventh year, Fosway’s 9-Grid™ is unlike any other. A unique tool to determine European market positioning based on rigorous and objective analytics, the analysis is collected from extensive independent research and insights from Fosway’s corporate research network of over 150 organizations, including BP, HSBC, PwC, RBS, Sanofi, Shell and Vodafone.

It looks at competitors across five dimensions: potential, performance, market presence, total cost of ownership, and future trajectories across the market. Potential customers can identify the relative strengths and relevance of providers for their organization’s needs.

Fosway has a deserved reputation for independence in the HR tech sector. The firm is the number one European analyst focused on HR innovation, talent and learning.

Recognition for Sage People

In 2017, Fosway recognized Sage People as a Core Challenger, for our strong product, customer focus and potential for growth.

Now firmly occupying the Core Leader zone for the second year running, we’re delighted that Fosway’s evidence-based assessment reflects our growth journey and established track record in supporting customer success in 2019.

David Wilson, CEO of Fosway Group, commented: “Sage People has continued to demonstrate its strong commitment to its customers, with sustained advocacy levels that see it once again recognized as a Core Leader in the 2019 Fosway 9-Grid™ for cloud HCM.”

Customer success is our success

We’re proud of helping every customer to develop their own success story, and nothing makes us more honored than hearing directly from them how Sage People has helped to transform their organization.

At GAIN Capital, Head of HR Christine Sheedy explains: “I don’t think there’s another product on the market that could do for us what Sage People has done. Some systems are great at payroll, or performance management or benefits, but they don’t have the holistic view of the employees’ experience that I get from using Sage People.”

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For long-established tech distributor Westcon-Comstor, Sage People means that the HR and People function can now contribute strategically to the business. “HR is now seen as a real business partner,” explains Donna Bain, SVP for International HR. “I’ve never seen an HR team so excited about a new system before.”

At Enigma Industrial Services, HR Director Geoff Hughes is unequivocal: “Sage People is wholly part of our business and is helping us so much I don’t know what we’d do without it.”

Combined with recent customer wins, such as Channel Four, they join a long list of fast-growing and innovative mid-sized global organizations that seek to transform how they attract, retain, engage and manage their people.

A privilege to work with market-leading organizations who truly value their people

Commenting on Sage People’s sustained position as a Core Leader in the Fosway 9-Grid™, Sage People VP Paul Burrin said: “Being recognized once again as a Core Leader in the Fosway 9-Grid™ is a terrific accolade for our team.

“Working with fast-growth organizations who value their people is a privilege and their generous advocacy is key to our success.”

He added: “Ultimately, our growth is thanks to our customers. We look forward to empowering them further on their journey towards becoming People Companies, as they focus on helping their employees to thrive whilst automating HR transactions.

And, we’re excited to support new customers too, as increasingly more companies realize the benefits of investing in their biggest asset for growth: their people.

Find out more about how Sage People is revolutionizing experiences for employees in organizations across the globe by downloading our latest customer success stories. Or, find out more about Sage People with our interactive product tour.


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