Creating a new kind of success at Salesforce World Tour
As the number one HRMS on the world-leading Salesforce platform, we were understandably excited to attend the Salesforce World Tour as it stopped off in London last week. Bringing the same insight and innovation as the infamous annual Dreamforce event, the World Tour was a fantastic opportunity for us to share our vision with peers and experts, and hear from a stellar line-up of speakers.
This year, the World Tour focused on reimagining customer success. In the connected world of Cloud, Mobile, Social, Data Science and Internet of Things, it’s truly the age of the customer – what’s important isn’t the tech itself, though, but the way it allows businesses to interact with customers.
With the ability to capture so much data, it’s possible to build a connection with customers that makes every aspect of the business smarter – and it’s this principle, extended to employees, that we aim to provide at Sage People.
As the Keynote speech revealed, though, only 1% of the data available to us is currently being analysed. With everyone and everything becoming smarter, discovering new ways to harvest and utilize that information offers an exciting prospect as we move into the Future of Work. The App Cloud session was another particularly interesting part of the day for Sage People. Apps, by their nature, are complex, but finding ways to integrate other technologies to support a core offering can not only support, but strengthen them.
We had a brilliant day at Salesforce World Tour, meeting with some friends of Sage People and making some new ones. It was a fantastic opportunity to learn more about what we already know here at Sage People – that using data and working collaboratively can build a new kind of success. It’s a success we’re very proud of and keen to build on over the coming months – until the next time, Salesforce!