Supporting businesses and HR teams through Covid-19

As a trusted provider of HR and People software for mid-sized organizations across the world, we understand the significant impact the coronavirus (Covid-19) is having on businesses, families and individuals.

From daily pressures HR teams are facing, to the wider effect on their workforce, this is arguably the biggest change the modern world of work has had to navigate.

We want you to know that we’re here to help. Here you’ll find practical advice around tackling the challenges you’re facing as well as quick access to local resources.

A message from
Marc Linden

EVP and General Manager, Medium Segment Native Cloud Solutions, Sage

Our priority at Sage People is our team and our customers. In order to get through this challenging time, we have and continue to develop, plans to support your HR team and your employees. As always, we’re committed to providing the best service possible and will do all we can to help you manage the disruption caused by Covid-19.

Marc Linden

Managing a remote workforce

The world of work has been transformed. With offices closed and employees working remotely from home, there are new challenges for managers and HR and People teams. Find out how organizations and HR teams can get ahead, and deliver great remote workforce experiences for their employees.

4 steps to prepare your organization to become an effective remote workforce

How are you gearing up to be an effective remote workforce during COVID-19? See the steps HR and People teams can take to ensure that employees feel supported through this unprecedented situation.

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8 ways to design great workforce experiences for your remote employees

Your employees may be remote but that doesn’t stop them having great experiences while working. Here’s 8 ideas to create great experiences for them.

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Infographic: 8 ways to design great workforce experiences for your remote employees

Workforce experiences can go beyond office walls. Explore the infographic to find out the 8 ways to design great experiences for your remote employees.


Agility in HR

Flexibility has never been so important in business as it is today. For HR, agility has the potential to reinvent how HR and People teams operate so they’re more resilient in unpredictable times, such as what’s occurring today with Covid-19. Explore the eBook to learn how HR and People teams can focus less on process and administration, and more on what helps businesses quickly and efficiently adapt to change.

Download eBook now

The People team of tomorrow

In just a few years, your team could be made up of roles you haven’t even heard of yet. With the pace of change accelerating in the world of work, new skillsets are required to keep up. Explore the top four HR skills 500+ HR leaders identified as important in the eBook, ‘The People team of tomorrow.’

Download eBook now

Lead HR into the future

If the data is clear on anything, it’s that the HR function must be prepared for change. Explore the paper, ‘Leading HR into the future’, to find out how the role of HR is shifting and the new skills required to lead your team today, and tomorrow.

Get the whitepaper


We’ve got tips and advice in our three part webinar series that has been put together to assist your HR and People teams in handling the fall out of Covid-19 and the impact on your workforce.

Covid-19: 4 steps for preparing and navigating the changes happening in the world of work

Watch on-demand

How to keep your workforce engaged during Covid-19

Watch on-demand

5 ways to drive HR strategy and productivity during Covid-19

Watch on-demand

Sage People Coronavirus frequently asked questions

  • What is Sage doing globally to ensure preparedness for the Covid-19 (coronavirus) outbreak?

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    Sage continues to monitor the Covid-19 situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as the situation develops. In addition, our global and regional task forces meet daily. They are comprised of representatives from our executive committee and other executive management, supported by experts from risk, security, travel, people, property, IT and communications.

  • How will you ensure operations continue despite affects on Sage People offices and employees?

    Open / Close

    We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this. As of March 17, 2020, the Sage People workforce is operating 100% remote. Because of our cloud-based systems and highly distributed workforce around the world, we have had no disruption to our operations or ability to continue to deliver the highest levels of performance, availability, security and support.

  • Does Sage People offer any uptime guarantees for its systems?

    Open / Close

    Thanks to Sage People being built on Salesforce, Sage People is ‘always on’ with 99.9%+ uptime. With all your people information in one cloud-based system it means your employees can access workforce information at any time, from their mobile, tablet or desktop.

  • Can your system support my HR and People teams during Covid-19?

    Open / Close

    In the face of Covid-19, we’ve seen HR and People teams become the frontline when it comes to keeping business continuity. Sage People is highly configurable to allow you to support your global workforce, coordinate your employee’s activities to align with your business priorities and has a centralized communications portal to keep employees informed.

    We’ve posted an informational article on the Sage People community giving ideas to support your business continuity plans that you can read here. Also, our support teams are here 24/7 and ready to help you.

Product support and practical resources


Sage People Community

If you’re an existing customer, we’ve got some helpful articles on our Community that explain how you can use Sage People to support you through Covid-19. From engaging and communicating with your workforce as they adjust to working from home, to creating new sickness reasons, Sage People has many features that can help you manage your workforce during these uncertain times.

Featured news

Communicating with remote employees: 5 tactics to keep them engaged

Communicating with remote employees: 5 tactics to keep them engaged

As the world adapts to a new way of working, communication with your employees is going to become more important than ever. Here are 5 of our top tips…

Read more
5 ways to support employee wellbeing remotely

5 ways to support employee wellbeing remotely

If your employees are adapting to life working from home, they will need your support more than ever. Here are 5 ways to help people feel cared for.

Read more
5 steps to drive HR strategy forward in times of change

5 steps to drive HR strategy forward in times of change

In these ever-changing times, here are five steps to help keep your company on the right track…

Read more

Legal Disclaimer

The information contained or linked on this page is for general guidance only. It is not legal, tax or other professional advice. There is no substitute for customers making their own detailed investigations or seeking their own legal, tax or other professional advice about the implications of Covid-19 and related laws and regulations.

While we have made every effort to ensure that the information on this page is correct, Sage makes no promises as to completeness or accuracy, and the information is delivered “AS IS” without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.

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