Get maximum value from your HR and People system

Our team helps you realize the full potential of your Sage People investment.

Our Customer for Life team

Our goal is to build long-term partnerships with our customers so they can successfully achieve their business goals. All our teams at Sage People are tightly integrated to provide our customers with one seamless experience. The Customer for Life team at Sage People is made up of these key teams:

Implementation

Implementation

Once you’ve selected Sage People, it’s time to get up and running. And with our professional services team, you’ll get the functionality and value you expect – fast.

Training

Training

Sage People provides comprehensive eLearning and instructor-led training to prepare your teams to meet their job requirements from day one of your journey with us.

Center of excellence

Center of excellence

We have a dedicated team that provides best practices, research, support and training for our Customer for Life team so we’re always providing you with the best service possible.

Customer success

Customer success

We have a team of customer success managers that engage with you regularly so that you continue to get maximum value from the Sage People system.

Support

Support

When you need help, we are here to support your team, our global team of customer service executives are ready to lend a hand.

Community

Community

Our online community arms you and your teams with the tools, knowledge and resources you need to maximize the value of your Sage People system.

We want you to be a Customer for Life

No matter where you are on your HR to People transformation journey, our Customer for Life team is designed to support you—now and in the future. Your ongoing success with Sage People is always our goal.

Joint success

What matters to you, matters to us. Our team work with you to continually review and achieve your desired outcomes, using your tailored success plan as the foundation, building this out regularly as your goals evolve.

Our commitment

We always put the customer first. We’re constantly listening to gain a better understanding of how we can help you succeed, because if you’re succeeding, we’re succeeding. We’re with you every step of the way.

Customer responsibility

A successful partnership requires commitments from both sides. Make the best use of Sage People and our years of best practice. expertise and services by working with us to achieve your goals, we’re here to support you.

The Sage People community

Visit our community to find answers, make connections with HR and Salesforce experts, stay informed, as well as sharing knowledge with like-minded Sage People users from across the globe.

Knowledge library
Group discussion
News and updates
Your ideas
Customer support
Learning services
Knowledge library

Knowledge library

Easily search our user manuals, customer success videos, and webinars, as well as knowledge articles and tutorials.

  • 24/7 access to support articles
  • A searchable collection of useful how-to resources
  • The latest release information, including all the latest product changes

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Group discussion

Group discussion

Access all of our chatter groups centered around specific HR and People topics and Sage People product areas.

  • Join groups that match your experience and interests
  • Meet people who work in the same profession and industry
  • Chat and share knowledge with local users

Visit our community

News and updates

News and updates

Get the latest updates, key announcements, and product news so you are always in the know when it comes to Sage People.

  • Keep up-to-date with the latest company news
  • Be the first to hear about key product announcements
  • Read our latest research and key trends from HR and People leaders

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Your ideas

Your ideas

Have an idea to make Sage People even better? Give us feedback on our product and services, and submit ideas and vote on others.

  • Contribute product ideas and enhancement requests
  • Test new product capabilities and join our early adopter and beta groups to give feedback
  • Vote on product enhancements that feed into the Sage People product roadmap

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Customer support

Customer support

An easy way to raise, view and track the status of support cases. You can also order more user licenses through the online community.

  • Join industry peers, certified partners, and Sage People pros online 24/7
  • Ask questions as well as share product tips and tricks
  • Update, create and keep track of your support cases

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Learning services

Learning services

Designed to fit into your busy schedule, master the full power of your Sage People system with our flexible learning and training services.

  • View our training courses and schedules
  • Sign up for one-to-one training as well as group training sessions
  • Learn how to use Sage People whenever you want at your own pace

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Close to 100% customer renewals

All our customers enjoy the Sage People customer experience that has earned us a 96% renewal rate. Read more stories from customers like you.

Gaynor Bailey

HR and Programs Manager, Channel Four

As we’ve expanded we’ve had to look at our investments and Sage People has really played into our strategy to make our employees more flexible and agile in terms of where, when and how they can work.

Youth Dynamics

Will Tedrow

HR Director, Youth Dynamics

Sage People created a one-stop shop for our managers to do everything they need to do throughout the employee journey — from hiring to performance management and more. We’ve already automated 40% of our operational processes.

Ratesetter

Ratesetter

Rob Crowley, HR Director,

Ratesetter

We received good feedback from the trial; how professional the system looked; how easy it was to use; how the experience was positive for the employee.

Cecile Van der Hulst, HR Manager

Expereo

Reporting today takes me an hour a month. Previously it was half-a-day a week.

Armstrong Case Study

Armstrong International

Patricia Provot

President, Armstrong International

Sage People has become a piece of our everyday life to develop strategies to hire, grow and nurture talent for the future.

Join our growing customer community

Thousands of users manage their day-to-day HR activities and tasks using Sage People’s HR and People system.

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