Creating customers for life

Our success is based on your success

We truly care about your success – there’s a reason why our customer team is called ‘Customers for Life’. Our 97% renewals rate is a testament to the value we place on our customers’ success. Working with our expert consultants and partners, we work tirelessly and passionately to understand what success means for you and your people, and deliver just that.

Don’t just take our word for it

Exceptional customer successes.

Close to 100% customer renewals

Using a tried, tested and proven methodology, we have
delivered success for our customers with over 260,000 end
users across more than 140 countries.

We create customers for life

All our teams at Sage are tightly integrated to provide our customers with one seamless experience and journey.


Rapid implementation

Get up and running quickly; take advantage of best practice processes, simple configuration and quick user adoption


Customer support

Rely on our highly experienced, dedicated support team, to help resolve your queries quickly and promptly


Training and enablement

Get the most from the system, with comprehensive public and customer specific training programs


Customer success

We engage with you regularly, at an Executive and Operational level, so that you continue to get maximum value from the system

Our approach

Every customer has a unique success plan that we help them build, by understanding their People strategy, needs and priorities. The plan details the on-going objectives and success measures, and we work closely in partnership to deliver this success.


Joint success

What matters to you, matters to us. Our team work with you to continually review and achieve your goals, using your tailored success plan as the blueprint


Our commitment

We listen and respond quickly to customers, but are also prepared to challenge the status quo. We provide direction and guidance, while measuring customer success


Customer responsibility

A successful partnership requires commitments from both sides. That’s why we need our customers to provide the right expertise, engagement and focus on achieving our collective goals

Our customers

We are thrilled to work with leading mid-sized companies all over the world.


“I can now see so many different areas, but one common view and it’s so easy to use.”

Shawbrook Bank

“We’re raising the game of HR. We’re moving away from being reactional, to being more laser focused on the business and delivering real business outcome – not just operating HR as a service.”



“We picked the system because it is a good fit for our organization, which is global, fast-paced and changeable. We had confidence that the system was flexible, we wanted to configure it rather than customize it. It was a cloud product which also fits into our IT strategy and it links up with other HR systems.”

Worldwide Clinical Trials

“We can act as a valued, efficient resource, delivering real value back to the business. We certainly could not say that before the introduction of Sage People.”

Spencer Ogden

“The usual standard for HR people per employee is 1 in 60 – we’ve managed to get that to 1 in 70… purely because the Sage Business Cloud People system takes away probably 30 – 40% of that individual’s time and work.”


“Sage understood HR. They were very interested in how to improve our processes and also how to improve the experience of the employees. How to make our lives easier, which is what it was all about.”

Some of our other clients

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