Frequently asked questions

Your questions answered

How do you develop a remote team culture?

To develop a remote team culture, organizations need to focus on enabling communication, trust, productivity, accountability and wellbeing for employees. In practice, that means setting out clear policies and providing the right tools and working environment for a remote company culture to thrive.

Remote team working is becoming increasingly common. For organizations, it means they can cut down on business travel and empower workers to collaborate without being in the same location. For employees, remote working can provide a better work-life balance, with less time spent commuting or travelling. This can enhance engagement and productivity.

So how can you do it? Here’s four ways to get your remote team culture on the right track:

  1. Think about the employee experience

    Employee culture shouldn’t just be about ping-pong tables or free lunches – and those aren’t even realistic experiences for remote workers. Instead, HR and People teams should turn their focus to what experiences employees want, and what would really spark a great company culture.

    Particularly, organizations that embrace a remote company culture need to create new policies and initiatives to support and guide their workforce, covering infrastructure, equipment, training and working practices as well as addressing employee engagement and wellbeing.

  2. Provide the right tools

    Remote workers must be able to communicate and operate effectively and easily if they’re to be productive and successful. They may need technology devices, tools and platforms to carry out video and conference calls and share resources. Also, training may be needed.

    A strong and positive remote team culture relies on everyone being comfortable with new tools and equipment, so no-one is disadvantaged in collaboration and communication.

  3. Drive effective remote performance management

    Remote employees need to know how they’ll be assessed and measured. Line managers need to make sure they keep in touch regularly and review progress with their employees. Online performance management systems and tools can help make this process simple and visible, so employees know they’re well supported.

  4. Prioritize socializing

    Remote employees often say they miss informal and planned chances to socialize and chat with colleagues.

    Successful remote company cultures identify new ways to provide these, through ad hoc online chat, social events via videoconference, virtual buddying and teambuilding. You can also consider face to face meetups, so teams get to know one another and support each other in a remote work culture.

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