Frequently asked questions

Your questions answered

What are HR best practices?

HR best practices are proven ways for organizations to nurture their workforces effectively, to support success and growth. Modern HR practices are always evolving, so HR and People professionals need to keep up to date with HR innovation and success. Just as Personnel evolved to become HR in the 1980s, so too is HR now changing to become a People function. Forward-thinking HR leaders are getting ahead by automating processes to free up their teams to focus on people.

A modern global cloud HR management system (HRMS), also known as an HR and People system, enables companies to design better workforce experiences for employees. Examples of key modern HR and People best practice areas are:

  • Talent management

In the war for talent, it’s vital to nurture and recognize employee skills and ambitions, giving them opportunities to develop and progress to meet their personal goals and benefit the business.

  • Continuous performance management

360-degree feedback and a frequent, supportive two-way communication process instead of the traditional annual performance review.

  • Rewards and recognition

Offering a wide range of incentives and rewards for teams and individuals, from cash bonuses to experiences, time off or recognition events.

  • Pulse surveys

A quick, light-touch way to get immediate and relevant employee feedback about a few key aspects of their employment experience, so organizations can take action quickly to improve or meet an emerging need.

  • Self-service

Mobile or online secure portals, where workers can fulfil simple HR requirements at a time and place that’s convenient, rather than having to queue in the HR department. For example, absence requests, updating personal details, benefits selection or questions about company policy.

  • HR process automation

Automating processes and administrative tasks to improve efficiency and free up time for more valuable, People-focused HR activities.

  • Multi-channel communication

Making employee communications accessible through convenient channels for the entire workforce, from printed newsletters to apps, emails, videos, interactive media and mobile channels.

Our research uncovers insights from 500+ HR leaders on how they’re dealing with the HR to People transformation in the digital world of work – and how they’re using technology to get ahead.

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