Password Reset Email Link Expired

When requesting a password reset there may be occasions whereby the notification has expired, please see the scenarios below;

Scenario 1: 24 hours have passed from the time the password link was requested.

Scenario 2: The Email Server protection software is automatically expiring the link.

This document provides details on how to resolve the issue.

When requesting a password reset there may be occasions whereby the notification has expired, please see the scenarios below;

Scenario 1: 24 hours have passed from the time the password link was requested.

Scenario 2: The Email Server protection software is automatically expiring the link.

This document provides details on how to resolve the issue.

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